// Profile
People-first manager with 20 years of delivering timely and cost effective solutions in diverse industries such as SaS, eCommerce and FinTech.
Highly adaptable and creative problem solver with the ability to communicate effectively, build communities of excellence and inspire success.
Let's do something big together!
// Specialties
- Project management
- Program management
- Process improvement
- Team building
- Organizational development
- Agile methodologies
- Regulatory compliance
- Vulnerability remediation
// Experience
Manager, TransUnion
April 2013 – Present
- End-to-end management of a diverse portfolio of big data products with a combined revenue of 14MM
- Lead as a Product Owner for multiple remote DevOps teams utilizing Agile methodologies including Scrum and Kanban
- Create and prioritize user stories using Rally and Jira
- Review completed work to ensure the definition of done is met while advocating for a superior user experience for both external and internal clients
- Design product roadmaps that encompass business goals, brand/value proposition and stakeholder input
- Facilitate departmental meetings between leadership, sales and developers
- Spearhead time-sensitive financial operations for the ART including the creation of AFEs, the facilitation of audits and the oversight of timekeeping in Clarity
- Orchestrate a widely successful pilot program to identify and remediate security vulnerabilities using Checkmarx, Rapid7 and Kenna (now Cisco Vulnerability Management)
- Respond to fast-changing regulatory requirements involving privacy and data security including CCPA, CDPA, CPA, GLBA, HIPPA and PCI DSS, SOX and UCPA
- Create and maintain internal and external technical documentation
- Supervise data fabrication and data contract maintenance
- Apply SQL queries to research features and validate product functionality
Lead Designer, PlaidWorld Studios
April 2013 – Present
- Develop original IP in the casual game space for iOS, Android, PC and Nintendo Wii
- Create in-game art, level designs and sound effects
- Guerrilla marketing
User Experience Designer, LiveEdit
February 2012 – April 2013
- Drove a small team of developers and designers to do big things while overcoming resource limitations and business constraints
- Defined user experience best practices and approaches for the functionality of a SaS website management tool
- Created wireframes, mockups and functional designs for a proprietary content management system and marketing platform
- Created strategies for mobile websites and user interactions to maximize the value of our client's websites
- Documented software functionality through a library of robust and friendly user-end training documentation
- Conducted usability testing and SEO analysis
- Managed third-party software integrations for eCommerce and fitness studio management
Webmaster, Creative Memories
June 2008 – February 2012
- Ensured online systems are available, meeting performance expectations and meet security requirements
- Created and develop relationships between departments, ensuring smooth coordination and open communication in an atmosphere of trust
- Troubleshot system outages and critical bugs
- Continually gathered user input and crafted goal–oriented solutions based on stakeholder feedback
- Recommend future-state technology
- Updated time-critical content throughout Creative Memories web offerings, including support of international markets
- Created and maintained training material for mission-critical tasks
- Trained co-workers in best practices, web technology and the use of custom and commercial applications
- Utilized CSS to maximize consistency, user acceptability and compliance
- Oversaw website analytics and search engine optimization
Project Manager, Smart Site
2006 - June 2008
- Oversaw projects from inception to completion while adhering to aggressive deadlines
- Coordinated the efforts of programmers, designers and content providers
- Trained clients in the use of proprietary software
- Developed marketing materials and oversaw campaigns
Product Delivery Designer, RiskWise
2002 – 2006
- Created, designed and maintained external and internal web sites
- Implemented of web-based information products utilizing enterprise component technology
- Managed FileMaker Pro databases
- Developed utility scripts in Perl, C++ and ECL
// Education
St. Cloud Technical and Community College, St. Cloud, MN
- Associate of Applied Science, Marketing and Design
// Volunteering
Great River Chorale
- President of the Board of Directors, June 2018 - June 2020
- Vice President of the Board of Directors, April 2015 - June 2018
- Member of the Board of Directors, January 2015 - April 2015
// Certifications
Project Management Professional (PMP) Certification
- In Progress